AutoCodes – Generic – P21C5

P21C5 Code - Reductant Level Sensor 'A' Stuck

Quick Answer

The Diesel Exhaust Fluid (DEF) system is commonly called a Selective Catalytic Reduction (SCR) system to reduce harmful Oxides of Nitrogen (NOx). Common causes include Faulty Reductant Level Sensor 'A', Reductant Level Sensor 'A' harness is open or shorted, Reductant Level Sensor 'A' circuit poor electrical connection. Severity is High - diagnose this code as soon as possible. Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.

What it means
P21C5 indicates Reductant Level Sensor 'A' Stuck.
Common causes
Common causes include Faulty Reductant Level Sensor 'A', Reductant Level Sensor 'A' harness is open or shorted, Reductant Level Sensor 'A' circuit poor electrical connection.
Severity
High - diagnose this code as soon as possible.
Can I drive?
Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
AI answers can be wrong. Verify repairs with testing. Open full chat
Code Popularity 5,590
How popular is this code, among other codes? Low
Table of contents Created and updated by William Orellana on Aug 13, 2021
πŸ’¬ Need more help? Ask Coddy for instant answers β€” it's free!

Code P21C5 Description

The Diesel Exhaust Fluid (DEF) system is commonly called a Selective Catalytic Reduction (SCR) system to reduce harmful Oxides of Nitrogen (NOx). The diesel exhaust fluid is a Urea based solution of approximately 32% Urea and 64% distilled water. The solution is injected into the exhaust gas stream upstream of the SCR catalyst. Once in the exhaust system it decomposes and becomes Ammonia (NH3) and Carbon dioxide (CO2). Within the catalyst, the NH3 and CO2 react with the Nox to create Oxygen (O2) and harmless Nitrogen (N2).
The system requires a storage tank for the diesel exhaust fluid, a pump with an integrated level sensor, pressure sensor, and fluid quality sensor, an injector fitted to the exhaust system, fluid heater, and catalyst. Sensors can also be fitted close to the SCR catalyst to monitor temperature during regeneration.
The system is closely monitored for correct operation as a failure of the system will have a significant impact on vehicle exhaust gas emissions of oxides of Nitrogen.
OBDII Code P21C5 - Reductant Level Sensor 'A' Stuck - AutoCodes.com
P21C5 Code - Reductant Level Sensor 'A' Stuck

What are the Possible Causes of the DTC P21C5?

  • Faulty Reductant Level Sensor 'A'
  • Reductant Level Sensor 'A' harness is open or shorted
  • Reductant Level Sensor 'A' circuit poor electrical connection
  • Faulty Engine Control Module (ECM)

How to Fix the DTC P21C5?

Review the 'Possible Causes' above and visually examine the corresponding wiring harness and connectors. Check for damaged components and inspect connector pins for signs of being broken, bent, pushed out, or corroded.

What is the Cost to Diagnose the Code?

Labor: 1.0

To diagnose the P21C5 code, it typically requires 1.0 hour of labor. Rates vary by location, vehicle, and shop. Many shops charge between $80–$150 per hour; dealerships and metro areas may be higher, independents may be lower.

Need more information about the P21C5 code?

Need more information on how to fix the P21C5 code? Get Access to Factory Service Manuals

Need Help with the Code?

Get the P21C5 code diagnosed by a professional: Find a repair shop in your area

Information for Specific Makes

About the author: William Orellana is a Master Mechanic and Mechanical Engineer with over 30 years of experience diagnosing and repairing vehicles. Learn more about his background.

Frequently Asked Questions about P21C5 Code

1. What does OBDII code P21C5 indicate?

Code P21C5 indicates that the reductant level sensor 'A' in the vehicle's emission control system is stuck, suggesting it may be sending incorrect signals about the urea level in the SCR (Selective Catalytic Reduction) system.

2. What are common symptoms of code P21C5?

Symptoms include the illumination of the check engine light, possible issues with engine performance such as reduced power, and potentially increased emissions. The vehicle might also fail an emissions test.

3. What causes the reductant level sensor 'A' to get stuck, triggering code P21C5?

Causes may include a faulty reductant level sensor, wiring issues such as shorts or disconnections, contamination or damage in the reductant tank, or a malfunction in the engine control module (ECM).

4. How can I fix the OBDII code P21C5?

Repair steps might include replacing the reductant level sensor, repairing or replacing any damaged wiring, cleaning or replacing the reductant tank if contaminated, and checking the ECM for faults and updating or replacing it if necessary.

5. Is it safe to drive with code P21C5 triggered?

While you might not experience immediate drivability issues, driving with this code can lead to increased emissions and potential damage to the SCR system over time. It's advisable to address the issue promptly.

6. What tools are needed to diagnose code P21C5?

Diagnosing this code typically requires an OBDII scanner to read the code and monitor sensor readings, a multimeter for testing wiring continuity and voltage, and possibly a scan tool with specific capabilities for testing the ECM and reductant system.

7. Can code P21C5 affect fuel economy?

Yes, if the SCR system is not functioning properly due to incorrect sensor readings, it can affect the efficiency of the emission control system, potentially leading to poorer fuel economy.

8. What is the reductant level sensor in a vehicle?

The reductant level sensor measures the amount of diesel exhaust fluid (DEF) in the SCR system, which is crucial for reducing harmful emissions in diesel engines. It ensures there is adequate DEF to treat the exhaust gases.

9. How often does the reductant level sensor need to be replaced?

The reductant level sensor typically does not have a regular replacement interval but should be inspected during routine vehicle maintenance and replaced as needed if faults like P21C5 occur or if it is found to be faulty during diagnostics.

Discuss the causes and fixes for P21C5 OBDII Code

Code P21C5 comments

No comments found for this page.

AutoCodes App

Fix Your Car Smarter

Try the New AutoCodes App!

Get complete OBDII diagnostics, repair solutions, and cost estimates, plus AI chat support on demand.

AutoCodes App on Google Play