Step 1
Check OBDII Codes
Instruction
Connect an OBDII scanner to the vehicle's diagnostic port and retrieve any stored trouble codes.
Expected result
Confirm that P0720 is present along with any other related codes.
If Pass
If P0720 is the only code, proceed to the next step. If there are additional codes, investigate them as they may provide further insight.
If Fail
If no codes are present, ensure the scanner is functioning correctly and the vehicle's ignition is in the ON position. Recheck connections and try again.