AutoCodes – Generic – U0162

U0162 Code - Lost Communication With Navigation Display Module

Quick Answer

A Controller Area Network (CAN) is a vehicle bus standard designed to interconnect automotive devices without a host computer. Common causes include Faulty Navigation Display Module, Navigation Display Module harness is open or shorted, Navigation Display Module circuit poor electrical connection. Severity is High - diagnose this code as soon as possible. Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.

What it means: U0162 indicates Lost Communication With Navigation Display Module.
Common causes: Common causes include Faulty Navigation Display Module, Navigation Display Module harness is open or shorted, Navigation Display Module circuit poor electrical connection.
Severity: High - diagnose this code as soon as possible.
Can I drive?: Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.

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Code Popularity 3,639

How popular is this code, among other codes? Low

Repair Importance Level

Urgent (Diagnose now) (3 / 3)

Repair Difficulty Level

Advanced (Pro) (3 / 3)

What is this?

Table of contents Created and updated by William Orellana on Apr 02, 2020

Description
Possible Causes
How To Fix
Cost to Diagnose
Comments
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Code U0162 Description

A Controller Area Network (CAN) is a vehicle bus standard designed to interconnect automotive devices without a host computer. Operating information and commands are exchanged among the devices. The devices have programmed information about what messages are needed to be exchanged on the serial data circuits. CAN bus uses two dedicated wires for communication. The wires are called CAN high and CAN low. When the CAN bus is in idle mode, both lines carry 2.5V. When data bits are being transmitted, the CAN high line goes to 3.75V, and the CAN low drops to 1.25V, thereby generating a 2.5V differential between the lines. Since communication relies on a voltage differential between the two bus lines, the CAN bus is NOT sensitive to inductive spikes, electrical fields, or other noise. The Diagnostic Trouble Code (DTC) sets when a periodic message from the Navigation Display Module has not been received.

OBDII Code U0162 - Lost Communication With Navigation Display Module - AutoCodes.com — U0162 Code - Lost Communication With Navigation Display Module

What does this mean?

What are the Possible Causes of the DTC U0162?

Faulty Navigation Display Module
Navigation Display Module harness is open or shorted
Navigation Display Module circuit poor electrical connection

How to Fix the DTC U0162?

Review the 'Possible Causes' above and visually examine the corresponding wiring harness and connectors. Check for damaged components and inspect connector pins for signs of being broken, bent, pushed out, or corroded.

What is the Cost to Diagnose the Code?

Labor: 1.0

To diagnose the U0162 code, it typically requires 1.0 hour of labor. Rates vary by location, vehicle, and shop. Many shops charge between $80–$150 per hour; dealerships and metro areas may be higher, independents may be lower.

Need more information about the U0162 code?

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Information for Specific Makes

U0162 Ford — Lost Communication With Navigation Display Module
U0162 Lincoln — Lost Communication With Navigation Display Module
U0162 Mercury — Lost Communication With Navigation Display Module

About the author: William Orellana is a Master Mechanic and Mechanical Engineer with over 30 years of experience diagnosing and repairing vehicles. Learn more about his background.