P2711 Code - Unexpected Mechanical Gear Disengagement
Quick Answer
The Transmission Control Module (TCM) monitors transmission parameters such as fluid pressure, vehicle speed, gear position. Common causes include Double Clutch worn/faulty, Worn/Damaged gear shaft(s), Faulty Output Shaft Speed Sensor 1/2. Severity is High - diagnose this code as soon as possible. Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
- What it means
- P2711 indicates Unexpected Mechanical Gear Disengagement.
- Common causes
- Common causes include Double Clutch worn/faulty, Worn/Damaged gear shaft(s), Faulty Output Shaft Speed Sensor 1/2.
- Severity
- High - diagnose this code as soon as possible.
- Can I drive?
- Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
Code P2711 Description
What are the Possible Causes of the DTC P2711?
- Double Clutch worn/faulty
- Worn/Damaged gear shaft(s)
- Faulty Output Shaft Speed Sensor 1/2
- Output Shaft Speed Sensor 1/2 harness is open or shorted
- Output Shaft Speed Sensor 1/2 circuit poor electrical connection
- Faulty Mechatronic Unit for Double Clutch Transmission
How to Fix the DTC P2711?
Review the 'Possible Causes' above and visually examine the corresponding wiring harness and connectors. Check for damaged components and inspect connector pins for signs of being broken, bent, pushed out, or corroded.
What is the Cost to Diagnose the Code?
Labor: 1.0
To diagnose the P2711 code, it typically requires 1.0 hour of labor. Rates vary by location, vehicle, and shop. Many shops charge between $80–$150 per hour; dealerships and metro areas may be higher, independents may be lower.
Need more information about the P2711 code?
Need more information on how to fix the P2711 code? Get Access to Factory Service Manuals
Need Help with the Code?
Get the P2711 code diagnosed by a professional: Find a repair shop in your area
Information for Specific Makes
- P2711 Audi — Unexpected Mechanical Gear Disengagement
- P2711 Dodge — Unexpected Mechanical Gear Disengagement
- P2711 Volkswagen — Unexpected Mechanical Gear Disengagement
Frequently Asked Questions about P2711 Code
No Frequently Asked Questions about P2711 Code found.
Discuss the causes and fixes for P2711 OBDII Code
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Vehicle will not shift to 4th gear volkswagen passat 6 speed dsg. Error code P2711. I have replaced mechatronics unit, clutch system, still no difference. How can I correct it.
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What year is your Passat? Have you checked the transmission fluid level and condition?
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Thank you for your reply.
2012 model. Transmission fluid level and other conditions within normal limits. -
Unfortunately I haven't had any problems with the P2711 code, and check a national database of repairs and I couldn't find any problems at all.
Here is the only information found in the factory service manual:
Click here to enlarge image -
What you do to correct it? i have the same problem on my A3 2010 ....
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