AutoCodes – Mercury – B2369 Mercury

B2369 Mercury Code - Power Liftgate Chime Output Request Circuit Short To Ground

Quick Answer

The Power Liftgate Chime is controlled by the Liftgate/Trunk Module (LTM). Common causes include Faulty Chime, Chime harness is open or shorted, Chime circuit poor electrical connection. Severity is High - diagnose this code as soon as possible. Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.

What it means: B2369 Mercury indicates Power Liftgate Chime Output Request Circuit Short To Ground.
Common causes: Common causes include Faulty Chime, Chime harness is open or shorted, Chime circuit poor electrical connection.
Severity: High - diagnose this code as soon as possible.
Can I drive?: Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.

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Code Popularity 495

How popular is this code, among other codes? Low

Repair Importance Level

Urgent (Diagnose now) (3 / 3)

Repair Difficulty Level

Advanced (Pro) (3 / 3)

What is this?

Table of contents Created and updated by William Orellana on Nov 12, 2019

Description
Possible Causes
How To Fix
Cost to Diagnose
FAQs
Comments
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Code B2369 Mercury Description

The Power Liftgate Chime is controlled by the Liftgate/Trunk Module (LTM). To activate the chime, the LTM supplies a high frequency voltage and ground.

OBDII Code B2369 Mercury - Power Liftgate Chime Output Request Circuit Short To Ground - AutoCodes.com — B2369 Mercury Code - Power Liftgate Chime Output Request Circuit Short To Ground

What does this mean?

What are the Possible Causes of the DTC B2369 Mercury?

Faulty Chime
Chime harness is open or shorted
Chime circuit poor electrical connection
Faulty Liftgate/Trunk Module (LTM)

How to Fix the DTC B2369 Mercury?

Review the 'Possible Causes' above and visually examine the corresponding wiring harness and connectors. Check for damaged components and inspect connector pins for signs of being broken, bent, pushed out, or corroded.

What is the Cost to Diagnose the Code?

Labor: 1.0

To diagnose the B2369 Mercury code, it typically requires 1.0 hour of labor. Rates vary by location, vehicle, and shop. Many shops charge between $80–$150 per hour; dealerships and metro areas may be higher, independents may be lower.

Need more information about the B2369 Mercury code?

Need more information on how to fix the B2369 Mercury code? Get Access to Factory Service Manuals

Need Help with the Code?

Get the B2369 Mercury code diagnosed by a professional: Find a repair shop in your area

About the author: William Orellana is a Master Mechanic and Mechanical Engineer with over 30 years of experience diagnosing and repairing vehicles. Learn more about his background.

Frequently Asked Questions about B2369 Mercury Code

1. What does the OBDII code B2369 mean for a Mercury vehicle?

B2369 indicates a problem with the Power Liftgate Chime Output Request Circuit, specifically a short to ground condition.

2. What are the common symptoms of the B2369 code?

Symptoms may include the power liftgate not functioning properly, the liftgate chime not sounding, or intermittent operation of the liftgate system.

3. What causes the B2369 code to appear?

The most common causes are damaged wiring, a short to ground in the liftgate chime circuit, a faulty chime module, or a malfunctioning power liftgate control module.

4. Can a B2369 code affect the overall functionality of the vehicle?

No, this code typically only affects the operation of the power liftgate and its related chime system. Other vehicle systems should remain unaffected.

5. How is the B2369 code diagnosed?

A technician will inspect the wiring and connectors for damage, check for shorts to ground in the circuit, and test the power liftgate control module and chime module for proper function.

6. What repairs are commonly needed to fix the B2369 code?

Repairs may include repairing or replacing damaged wiring, fixing short circuits, or replacing a faulty chime module or power liftgate control module.

7. Can I continue to drive my Mercury with the B2369 code?

Yes, you can continue to drive the vehicle, but the power liftgate and chime system may not work as intended.

8. How much does it cost to repair the B2369 code?

Repair costs vary depending on the issue but typically range from $100 to $300 for wiring repairs. Replacing a module could cost more.

9. Can a blown fuse cause the B2369 code?

A blown fuse is not a direct cause but could indicate an underlying electrical issue contributing to the short circuit.

10. Is the B2369 code specific to Mercury vehicles?

Yes, while other manufacturers may have similar codes, B2369 is specific to Mercury vehicles and relates to the power liftgate chime circuit in their system.