AutoCodes – Generic – C2311

C2311 Code - Communication Error From HV ECU

Quick Answer

The Transmission Control ECU receives a P position switch signal from the power management control ECU (HV CPU) and activates the parking lock motor by controlling current, causing the parking lock mechanism to switch. Common causes include Faulty Transmission Control ECU, Transmission Control ECU harness is open or shorted, Transmission Control ECU circuit poor electrical connection. Severity is High - diagnose this code as soon as possible. Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.

What it means
C2311 indicates Communication Error From HV ECU.
Common causes
Common causes include Faulty Transmission Control ECU, Transmission Control ECU harness is open or shorted, Transmission Control ECU circuit poor electrical connection.
Severity
High - diagnose this code as soon as possible.
Can I drive?
Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
AI answers can be wrong. Verify repairs with testing. Open full chat
Code Popularity 2,363
How popular is this code, among other codes? Low
Table of contents Created and updated by William Orellana on Jun 14, 2020
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Code C2311 Description

The Transmission Control ECU receives a P position switch signal from the power management control ECU (HV CPU) and activates the parking lock motor by controlling current, causing the parking lock mechanism to switch. The Transmission Control ECU outputs this Diagnostic Trouble Code (DTC) when it detects a communication error between the Power Management Control ECU (HV CPU) and the Transmission Control ECU.
OBDII Code C2311 - Communication Error From HV ECU - AutoCodes.com
C2311 Code - Communication Error From HV ECU

What are the Possible Causes of the DTC C2311?

  • Faulty Transmission Control ECU
  • Transmission Control ECU harness is open or shorted
  • Transmission Control ECU circuit poor electrical connection
  • Faulty Power Management Control ECU

How to Fix the DTC C2311?

Review the 'Possible Causes' above and visually examine the corresponding wiring harness and connectors. Check for damaged components and inspect connector pins for signs of being broken, bent, pushed out, or corroded.

What is the Cost to Diagnose the Code?

Labor: 1.0

To diagnose the C2311 code, it typically requires 1.0 hour of labor. Rates vary by location, vehicle, and shop. Many shops charge between $80–$150 per hour; dealerships and metro areas may be higher, independents may be lower.

Need more information about the C2311 code?

Need more information on how to fix the C2311 code? Get Access to Factory Service Manuals

Need Help with the Code?

Get the C2311 code diagnosed by a professional: Find a repair shop in your area

Information for Specific Makes

About the author: William Orellana is a Master Mechanic and Mechanical Engineer with over 30 years of experience diagnosing and repairing vehicles. Learn more about his background.

Frequently Asked Questions about C2311 Code

1. What are the common symptoms of OBDII code C2311 (Communication Error From HV ECU)?

- Common symptoms include the check engine light being illuminated, reduced hybrid system performance, and difficulties in accessing or retrieving data from the high-voltage electronic control unit (HV ECU).

2. What are the possible causes of OBDII code C2311?

- The code C2311 can be triggered by issues such as damaged wiring or connectors, a faulty HV ECU, communication network problems, or software malfunctions within the hybrid system.

3. How can I diagnose the Communication Error From HV ECU code?

- Diagnosing code C2311 typically involves using an OBDII scanner to retrieve the specific trouble code, checking the integrity of the wiring and connectors related to the HV ECU, and performing a thorough inspection of the hybrid system components.

4. What should I do if I encounter the C2311 code?

- If you encounter the C2311 code, it is recommended to consult a professional mechanic or dealership specializing in hybrid vehicles to accurately diagnose and address the underlying issue causing the communication error from the HV ECU.

5. Can I continue driving my vehicle with the C2311 code present?

- It is not advisable to continue driving your vehicle with the C2311 code present, as it may lead to further damage to the hybrid system components and potentially compromise the overall safety and performance of the vehicle.

6. Are there any simple repair tips for fixing the Communication Error From HV ECU code?

- Simple repair tips for addressing the C2311 code may include checking and securing the wiring connections, ensuring proper grounding of the HV ECU, and updating the software or firmware of the hybrid system if necessary.

7. Is the C2311 code specific to certain vehicle makes or models?

- The C2311 code related to a communication error from the HV ECU can be found in various hybrid vehicles across different makes and models, especially those equipped with advanced hybrid systems.

8. What are the potential risks of ignoring the C2311 code?

- Ignoring the C2311 code and the associated communication error from the HV ECU can result in performance issues, reduced fuel efficiency, and potential safety hazards due to the compromised functionality of the hybrid system.

9. Can a DIY enthusiast address the C2311 code on their own?

- While some basic troubleshooting steps can be attempted by a knowledgeable DIY enthusiast, addressing the C2311 code typically requires specialized tools, expertise, and familiarity with hybrid vehicle systems, making professional assistance highly recommended.

10. How much does it cost to repair the Communication Error From HV ECU code?

- The cost of repairing the C2311 code can vary depending on the underlying cause of the communication error, the extent of the required repairs or replacements, and whether the work is performed at a dealership, mechanic shop, or by a specialized hybrid technician.

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