AutoCodes – Chevrolet – C0397 2017 Chevrolet Silverado

C0397 2017 Chevrolet Silverado Code - Transfer Case Clutch

Quick Answer

In 4WD/AWD Automatic range, the Transfer Case Control Module monitors the front and rear wheel speed sensors for slip. Common causes include Faulty Transfer Case Motor (Transfer Case Two/Four Wheel Drive Actuator), Transfer Case Motor harness is open or shorted, Transfer Case Motor circuit poor electrical connection. Severity is High - diagnose this code as soon as possible. Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.

What it means
C0397 2017 Chevrolet Silverado indicates Transfer Case Clutch.
Common causes
Common causes include Faulty Transfer Case Motor (Transfer Case Two/Four Wheel Drive Actuator), Transfer Case Motor harness is open or shorted, Transfer Case Motor circuit poor electrical connection.
Severity
High - diagnose this code as soon as possible.
Can I drive?
Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
AI answers can be wrong. Verify repairs with testing. Open full chat
Code Popularity 219
How popular is this code, among other codes? Low
Table of contents Created and updated by William Orellana on Jul 11, 2023
πŸ’¬ Need more help? Ask Coddy for instant answers β€” it's free!

Code C0397 2017 Chevrolet Silverado Description

In 4WD/AWD Automatic range, the Transfer Case Control Module monitors the front and rear wheel speed sensors for slip. If the Transfer Case Control Module detects slip and is unable to correct for a difference between the front and rear speed sensors, it will command the transfer case to apply the clutch. In addition, the Transfer Case Control Module tests for clutch pack wear by performing a high side kiss point check at power down and comparing it to the transfer case range actuator position sensor reading.
OBDII Code C0397 2017 Chevrolet Silverado - Transfer Case Clutch - AutoCodes.com
C0397 2017 Chevrolet Silverado Code - Transfer Case Clutch

What are the Possible Causes of the DTC C0397 2017 Chevrolet Silverado?

  • Faulty Transfer Case Motor (Transfer Case Two/Four Wheel Drive Actuator)
  • Transfer Case Motor harness is open or shorted
  • Transfer Case Motor circuit poor electrical connection
  • Faulty Transfer Case Control Module

How to Fix the DTC C0397 2017 Chevrolet Silverado?

Review the 'Possible Causes' above and visually examine the corresponding wiring harness and connectors. Check for damaged components and inspect connector pins for signs of being broken, bent, pushed out, or corroded.

Code Tech Notes

What is the Cost to Diagnose the Code?

Labor: 1.0

To diagnose the C0397 2017 Chevrolet Silverado code, it typically requires 1.0 hour of labor. Rates vary by location, vehicle, and shop. Many shops charge between $80–$150 per hour; dealerships and metro areas may be higher, independents may be lower.

Need more information about the C0397 2017 Chevrolet Silverado code?

Need more information on how to fix the C0397 2017 Chevrolet Silverado code? Get Access to Factory Service Manuals

Need Help with the Code?

Get the C0397 2017 Chevrolet Silverado code diagnosed by a professional: Find a repair shop in your area

About the author: William Orellana is a Master Mechanic and Mechanical Engineer with over 30 years of experience diagnosing and repairing vehicles. Learn more about his background.

Frequently Asked Questions about C0397 2017 Chevrolet Silverado Code

1. What does OBDII code C0397 on a 2017 Chevrolet Silverado indicate?

The code C0397 specifically relates to an issue with the Transfer Case Clutch Circuit on the 2017 Chevrolet Silverado.

2. What are the common symptoms of a Transfer Case Clutch problem indicated by code C0397?

Common symptoms include difficulty shifting gears, unusual noises from the transfer case, and potential drivability issues like vibration or poor handling.

3. What are the possible causes of OBDII code C0397 on a 2017 Chevrolet Silverado?

Causes could include a faulty transfer case clutch actuator, damaged wiring or connectors in the clutch circuit, or a malfunctioning transfer case control module.

4. How can I diagnose the cause of OBDII code C0397 on my 2017 Chevrolet Silverado?

A thorough diagnostic scan using a professional OBDII scanner can help pinpoint the exact issue, along with visual inspection of the transfer case components and wiring.

5. Is it safe to continue driving my 2017 Chevrolet Silverado with OBDII code C0397 present?

It is recommended to avoid driving the vehicle with this code present to prevent potential further damage to the transfer case or drivetrain components.

6. Can I repair OBDII code C0397 on my 2017 Chevrolet Silverado myself?

While some basic troubleshooting like checking connections and fuses can be done by DIY enthusiasts, complex repairs related to the transfer case clutch may require professional expertise.

7. How much does it typically cost to repair OBDII code C0397 on a 2017 Chevrolet Silverado?

Repair costs can vary depending on the exact cause of the issue, but expect expenses for parts and labor to range from a few hundred to over a thousand dollars.

8. Are there any preventative maintenance steps to avoid OBDII code C0397 on a 2017 Chevrolet Silverado?

Regularly checking and servicing the transfer case components, as well as addressing any unusual noises or vibrations promptly, can help prevent issues leading to code C0397.

9. Can a faulty transfer case clutch impact the overall performance of a 2017 Chevrolet Silverado?

Yes, a malfunctioning transfer case clutch can affect the vehicle's drivability, handling, and overall performance, potentially leading to more severe problems if left unrepaired.

10. How long does it typically take to repair OBDII code C0397 on a 2017 Chevrolet Silverado?

The repair time can vary based on the exact cause of the issue and the availability of parts, but expect the repair process to take several hours to a full day at a professional repair shop.

Discuss the causes and fixes for C0397 2017 Chevrolet Silverado OBDII Code

Code C0397 2017 Chevrolet Silverado comments

No comments found for this page.

AutoCodes App

Fix Your Car Smarter

Try the New AutoCodes App!

Get complete OBDII diagnostics, repair solutions, and cost estimates, plus AI chat support on demand.

AutoCodes App on Google Play