C0387 2014 Chevrolet Silverado Code - Unable to Complete Shift
Quick Answer
The Transfer Case Motor, also known as the transfer case range actuator, is a bi-directional, permanent magnet, DC motor. Common causes include Faulty Transfer Case Motor (Transfer Case Two/Four Wheel Drive Actuator), Transfer Case Motor harness is open or shorted, Transfer Case Motor circuit poor electrical connection. Severity is High - diagnose this code as soon as possible. Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
- What it means
- C0387 2014 Chevrolet Silverado indicates Unable to Complete Shift.
- Common causes
- Common causes include Faulty Transfer Case Motor (Transfer Case Two/Four Wheel Drive Actuator), Transfer Case Motor harness is open or shorted, Transfer Case Motor circuit poor electrical connection.
- Severity
- High - diagnose this code as soon as possible.
- Can I drive?
- Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
Code C0387 2014 Chevrolet Silverado Description
If the shift lever detent shaft were to bind, or there was a mechanical failure, or the transfer case clockwise circuit and the transfer case counterclockwise circuit were shorted together, the shift would not be completed. This will cause the Diagnostic Trouble Code (DTC) to be set in order to protect system components from damage.
What are the Possible Causes of the DTC C0387 2014 Chevrolet Silverado?
- Faulty Transfer Case Motor (Transfer Case Two/Four Wheel Drive Actuator)
- Transfer Case Motor harness is open or shorted
- Transfer Case Motor circuit poor electrical connection
How to Fix the DTC C0387 2014 Chevrolet Silverado?
Review the 'Possible Causes' above and visually examine the corresponding wiring harness and connectors. Check for damaged components and inspect connector pins for signs of being broken, bent, pushed out, or corroded.
What is the Cost to Diagnose the Code?
Labor: 1.0
To diagnose the C0387 2014 Chevrolet Silverado code, it typically requires 1.0 hour of labor. Rates vary by location, vehicle, and shop. Many shops charge between $80–$150 per hour; dealerships and metro areas may be higher, independents may be lower.
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Frequently Asked Questions about C0387 2014 Chevrolet Silverado Code
1. What does the OBDII code C0387 mean on a 2014 Chevrolet Silverado?
The C0387 code indicates an issue with the transfer case range actuator, specifically that the system is unable to complete a shift between transfer case ranges.
2. What are the common symptoms of the C0387 code in a Chevy Silverado?
Symptoms include difficulty shifting the transfer case, the service 4WD light illuminating, and the inability to engage or disengage 4WD modes properly.
3. What causes the C0387 code to appear on a 2014 Silverado?
Common causes include a faulty transfer case shift motor, damaged wiring or connectors, a malfunctioning transfer case control module, or mechanical issues within the transfer case.
4. Can driving with the C0387 code damage my Silverado?
Driving with this code may cause further damage to the transfer case or drivetrain if not addressed promptly, especially if the vehicle is stuck in an inappropriate gear for driving conditions.
5. How do I diagnose the C0387 code in my Silverado?
Diagnosis involves checking the transfer case shift motor and its wiring for damage, inspecting the transfer case control module for faults, and testing for mechanical binding in the transfer case.
6. How much does it cost to repair the C0387 code on a 2014 Silverado?
Repair costs vary but can range from $200 to $800, depending on whether the issue is electrical (like replacing the actuator or fixing wiring) or mechanical (like repairing the transfer case).
7. Can I fix the C0387 code on my Silverado myself?
Basic repairs like inspecting and replacing the transfer case shift motor or checking for damaged wiring can be done by experienced DIYers, but more complex issues may require professional assistance.
8. Does the C0387 code mean my transfer case is damaged?
Not necessarily; the issue could be electrical, such as a faulty actuator or wiring, rather than a mechanical failure in the transfer case.
9. What tools are needed to troubleshoot the C0387 code?
You’ll need an OBDII scanner, a multimeter for testing electrical components, and basic hand tools for inspecting and replacing parts.
10. Will clearing the C0387 code fix the problem?
Clearing the code may temporarily turn off the warning light, but the underlying problem must be repaired to prevent the code from returning.
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