B3928 2017 Chevrolet Silverado Code - Incorrect Environmental Identifier Received from Telematics Communication Interface Control Module
Quick Answer
When certain modules are programmed and configured during installation, the module learns a specific environment identifier which is unique to the vehicle. Common causes include Faulty Telematics Communication Interface Control Module, Telematics Communication Interface Control Module harness is open or shorted, Telematics Communication Interface Control Module circuit poor electrical connection. Severity is High - diagnose this code as soon as possible. Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
- What it means
- B3928 2017 Chevrolet Silverado indicates Incorrect Environmental Identifier Received from Telematics Communication Interface Control Module.
- Common causes
- Common causes include Faulty Telematics Communication Interface Control Module, Telematics Communication Interface Control Module harness is open or shorted, Telematics Communication Interface Control Module circuit poor electrical connection.
- Severity
- High - diagnose this code as soon as possible.
- Can I drive?
- Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
Code B3928 2017 Chevrolet Silverado Description
The Diagnostic Trouble Code (DTC) sets when the control module's environment identifier does not match the environment identifier stored by the BCM.
What are the Possible Causes of the DTC B3928 2017 Chevrolet Silverado?
- Faulty Telematics Communication Interface Control Module
- Telematics Communication Interface Control Module harness is open or shorted
- Telematics Communication Interface Control Module circuit poor electrical connection
- Faulty Body Control Module (BCM)
How to Fix the DTC B3928 2017 Chevrolet Silverado?
Review the 'Possible Causes' above and visually examine the corresponding wiring harness and connectors. Check for damaged components and inspect connector pins for signs of being broken, bent, pushed out, or corroded.
What is the Cost to Diagnose the Code?
Labor: 1.0
To diagnose the B3928 2017 Chevrolet Silverado code, it typically requires 1.0 hour of labor. Rates vary by location, vehicle, and shop. Many shops charge between $80–$150 per hour; dealerships and metro areas may be higher, independents may be lower.
Need more information about the B3928 2017 Chevrolet Silverado code?
Need more information on how to fix the B3928 2017 Chevrolet Silverado code? Get Access to Factory Service Manuals
Need Help with the Code?
Get the B3928 2017 Chevrolet Silverado code diagnosed by a professional: Find a repair shop in your area
Frequently Asked Questions about B3928 2017 Chevrolet Silverado Code
1. What are the common symptoms of OBDII code B3928 in a 2017 Chevrolet Silverado?
The common symptoms include the check engine light illuminating, issues with the telematics system, and possibly problems with communication between vehicle modules.
2. What does OBDII code B3928 indicate in a 2017 Chevrolet Silverado?
OBDII code B3928 indicates that the Telematics Communication Interface Control Module has detected an incorrect environmental identifier.
3. What are the possible causes of OBDII code B3928 in a 2017 Chevrolet Silverado?
Possible causes include a faulty Telematics Communication Interface Control Module, wiring issues, software glitches, or communication network problems.
4. How can I diagnose OBDII code B3928 in a 2017 Chevrolet Silverado?
Diagnosis typically involves using a professional OBDII scanner to retrieve the code, checking for other related codes, inspecting the wiring and connections, and testing the Telematics Communication Interface Control Module.
5. Can I continue driving my 2017 Chevrolet Silverado with OBDII code B3928?
It is generally not recommended to continue driving with this code present, as it can affect the proper functioning of the telematics system and potentially lead to other issues.
6. How can I repair OBDII code B3928 in my 2017 Chevrolet Silverado?
Repair options may include replacing the Telematics Communication Interface Control Module, repairing any damaged wiring, updating software, or reprogramming the module as per manufacturer recommendations.
7. Is it safe to reset the check engine light when OBDII code B3928 is triggered in a 2017 Chevrolet Silverado?
Resetting the check engine light may temporarily turn it off, but it is essential to diagnose and address the underlying issue causing the code to prevent further problems.
8. Can a DIY enthusiast fix OBDII code B3928 in a 2017 Chevrolet Silverado?
While some simple checks like inspecting connections can be done by a DIY enthusiast, diagnosing and repairing this code may require professional tools and expertise.
9. How much does it cost to repair OBDII code B3928 in a 2017 Chevrolet Silverado?
The cost of repair can vary depending on the exact cause of the code, parts needed, labor costs, and whether the repair is done at a dealership or an independent mechanic.
10. Will OBDII code B3928 cause my 2017 Chevrolet Silverado to fail an emissions test?
Since this code relates to the telematics system rather than emissions specifically, it may not directly cause a failure in an emissions test. However, it is essential to address the issue to ensure overall vehicle health.
Discuss the causes and fixes for B3928 2017 Chevrolet Silverado OBDII Code
Code B3928 2017 Chevrolet Silverado comments
No comments found for this page.
Fix Your Car Smarter
Try the New AutoCodes App!
Get complete OBDII diagnostics, repair solutions, and cost estimates, plus AI chat support on demand.
