B3928 2014 Chevrolet Silverado Code - Incorrect Environmental Identifier Received from Telematics Communication Interface Control Module
Quick Answer
When certain modules are programmed and configured during installation, the module learns a specific environment identifier which is unique to the vehicle. Common causes include Faulty Telematics Communication Interface Control Module, Telematics Communication Interface Control Module harness is open or shorted, Telematics Communication Interface Control Module circuit poor electrical connection. Severity is High - diagnose this code as soon as possible. Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
- What it means
- B3928 2014 Chevrolet Silverado indicates Incorrect Environmental Identifier Received from Telematics Communication Interface Control Module.
- Common causes
- Common causes include Faulty Telematics Communication Interface Control Module, Telematics Communication Interface Control Module harness is open or shorted, Telematics Communication Interface Control Module circuit poor electrical connection.
- Severity
- High - diagnose this code as soon as possible.
- Can I drive?
- Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
Code B3928 2014 Chevrolet Silverado Description
The Diagnostic Trouble Code (DTC) sets when the control module's environment identifier does not match the environment identifier stored by the BCM.
What are the Possible Causes of the DTC B3928 2014 Chevrolet Silverado?
- Faulty Telematics Communication Interface Control Module
- Telematics Communication Interface Control Module harness is open or shorted
- Telematics Communication Interface Control Module circuit poor electrical connection
- Faulty Body Control Module (BCM)
How to Fix the DTC B3928 2014 Chevrolet Silverado?
Review the 'Possible Causes' above and visually examine the corresponding wiring harness and connectors. Check for damaged components and inspect connector pins for signs of being broken, bent, pushed out, or corroded.
What is the Cost to Diagnose the Code?
Labor: 1.0
To diagnose the B3928 2014 Chevrolet Silverado code, it typically requires 1.0 hour of labor. Rates vary by location, vehicle, and shop. Many shops charge between $80–$150 per hour; dealerships and metro areas may be higher, independents may be lower.
Need more information about the B3928 2014 Chevrolet Silverado code?
Need more information on how to fix the B3928 2014 Chevrolet Silverado code? Get Access to Factory Service Manuals
Need Help with the Code?
Get the B3928 2014 Chevrolet Silverado code diagnosed by a professional: Find a repair shop in your area
Frequently Asked Questions about B3928 2014 Chevrolet Silverado Code
1. What are the common symptoms of OBDII code B3928 in a 2014 Chevrolet Silverado?
- Common symptoms include the malfunction indicator light (MIL) illuminating on the dashboard, issues with the telematics system, and potential loss of communication with the control module.
2. What does the OBDII code B3928 mean for a 2014 Chevrolet Silverado?
- OBDII code B3928 indicates that the Telematics Communication Interface Control Module has received an incorrect environmental identifier.
3. What are the possible causes of OBDII code B3928 in a 2014 Chevrolet Silverado?
- Possible causes include a faulty Telematics Communication Interface Control Module, wiring issues, software glitches, or communication network problems.
4. How can I diagnose OBDII code B3928 in my 2014 Chevrolet Silverado?
- Diagnosis involves using a diagnostic scanner to retrieve the trouble codes, checking the wiring connections related to the telematics module, and ensuring proper communication between modules.
5. Can I continue driving my 2014 Chevrolet Silverado with OBDII code B3928?
- It is recommended to address the issue promptly to prevent potential problems with the telematics system and ensure the vehicle's systems are functioning correctly.
6. How can I repair OBDII code B3928 in my 2014 Chevrolet Silverado?
- Repair options include checking and repairing any damaged wiring, resetting the control module, updating software if available, or replacing the Telematics Communication Interface Control Module if necessary.
7. Is OBDII code B3928 a common issue in 2014 Chevrolet Silverado vehicles?
- While it may not be extremely common, some owners have reported encountering this issue with the Telematics Communication Interface Control Module.
8. Can a DIY enthusiast fix OBDII code B3928 in a 2014 Chevrolet Silverado?
- Depending on the root cause, a DIY enthusiast with the necessary tools and knowledge of automotive systems may be able to diagnose and repair the issue. However, complex repairs may require professional assistance.
9. How much does it typically cost to repair OBDII code B3928 in a 2014 Chevrolet Silverado?
- Repair costs can vary based on the cause of the issue and whether parts need to be replaced. It's advisable to consult a mechanic for a precise estimate.
10. Will resetting the codes make OBDII code B3928 disappear in a 2014 Chevrolet Silverado?
- Resetting the codes may temporarily clear the MIL, but if the underlying issue causing code B3928 is not addressed, the code is likely to reappear.
Discuss the causes and fixes for B3928 2014 Chevrolet Silverado OBDII Code
Code B3928 2014 Chevrolet Silverado comments
No comments found for this page.
Fix Your Car Smarter
Try the New AutoCodes App!
Get complete OBDII diagnostics, repair solutions, and cost estimates, plus AI chat support on demand.
