AutoCodes – Generic – B2697

B2697 Code - Keypad C Switch Circuit Failure

Quick Answer

The Vehicle Security Module monitors the Keypad C Switch Circuit. Common causes include Faulty Remote Keyless Entry (RKE) Keypad, Remote Keyless Entry (RKE) Keypad harness is open or shorted, Remote Keyless Entry (RKE) Keypad circuit poor electrical connection. Severity is High - diagnose this code as soon as possible. Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.

What it means: B2697 indicates Keypad C Switch Circuit Failure.
Common causes: Common causes include Faulty Remote Keyless Entry (RKE) Keypad, Remote Keyless Entry (RKE) Keypad harness is open or shorted, Remote Keyless Entry (RKE) Keypad circuit poor electrical connection.
Severity: High - diagnose this code as soon as possible.
Can I drive?: Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.

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Code Popularity 864

How popular is this code, among other codes? Low

Repair Importance Level

Urgent (Diagnose now) (3 / 3)

Repair Difficulty Level

Advanced (Pro) (3 / 3)

What is this?

Table of contents Created and updated by William Orellana on Jan 13, 2020

Description
Possible Causes
How To Fix
Cost to Diagnose
Comments
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Code B2697 Description

The Vehicle Security Module monitors the Keypad C Switch Circuit. The Vehicle Security Module sets the OBDII code when the Keypad C Switch Circuit is not to factory specifications.

OBDII Code B2697 - Keypad C Switch Circuit Failure - AutoCodes.com — B2697 Code - Keypad C Switch Circuit Failure

What does this mean?

What are the Possible Causes of the DTC B2697?

Faulty Remote Keyless Entry (RKE) Keypad
Remote Keyless Entry (RKE) Keypad harness is open or shorted
Remote Keyless Entry (RKE) Keypad circuit poor electrical connection
Faulty Vehicle Security Module

How to Fix the DTC B2697?

Review the 'Possible Causes' above and visually examine the corresponding wiring harness and connectors. Check for damaged components and inspect connector pins for signs of being broken, bent, pushed out, or corroded.

What is the Cost to Diagnose the Code?

Labor: 1.0

To diagnose the B2697 code, it typically requires 1.0 hour of labor. Rates vary by location, vehicle, and shop. Many shops charge between $80–$150 per hour; dealerships and metro areas may be higher, independents may be lower.

Need more information about the B2697 code?

Need more information on how to fix the B2697 code? Get Access to Factory Service Manuals

Need Help with the Code?

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Information for Specific Makes

B2697 Ford — Keypad C Switch Circuit Failure
B2697 Lincoln — Keypad C Switch Circuit Failure
B2697 Mercury — Keypad C Switch Circuit Failure

About the author: William Orellana is a Master Mechanic and Mechanical Engineer with over 30 years of experience diagnosing and repairing vehicles. Learn more about his background.