AutoCodesChevrolet – B2476 2014 Chevrolet Silverado

B2476 2014 Chevrolet Silverado Code - Cellular Phone Select Service Switch

Quick Answer

The OnStar® button assembly consists of 3 buttons: Call/Answer, OnStar® Call Center, and OnStar® Emergency. Common causes include Faulty Inside Rearview Mirror, Inside Rearview Mirror harness is open or shorted, Inside Rearview Mirror circuit poor electrical connection. Severity is High - diagnose this code as soon as possible. Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.

What it means
B2476 2014 Chevrolet Silverado indicates Cellular Phone Select Service Switch.
Common causes
Common causes include Faulty Inside Rearview Mirror, Inside Rearview Mirror harness is open or shorted, Inside Rearview Mirror circuit poor electrical connection.
Severity
High - diagnose this code as soon as possible.
Can I drive?
Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
AI answers can be wrong. Verify repairs with testing. Open full chat
Code Popularity 345
How popular is this code, among other codes? Low
Table of contents Created and updated by William Orellana on May 01, 2023
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Code B2476 2014 Chevrolet Silverado Description

The OnStar® button assembly consists of 3 buttons: Call/Answer, OnStar® Call Center, and OnStar® Emergency. The Telematics Communication Interface Control Module supplies the OnStar® button assembly with 10 V via the 10 V reference circuit. When pressed, each button completes the circuit across a resistor or set of resistors allowing a specific voltage to be returned to the Telematics Communication Interface Control Module over the signal circuit. Depending upon the voltage range returned, the Telematics Communication Interface Control Module is able to identify which button has been pressed. The Diagnostic Trouble Code (DTC) will be set when the Telematics Communication Interface Control Module detects a failure on the 10 V reference circuit.
OBDII Code B2476 2014 Chevrolet Silverado - Cellular Phone Select Service Switch - AutoCodes.com
B2476 2014 Chevrolet Silverado Code - Cellular Phone Select Service Switch

What are the Possible Causes of the DTC B2476 2014 Chevrolet Silverado?

  • Faulty Inside Rearview Mirror
  • Inside Rearview Mirror harness is open or shorted
  • Inside Rearview Mirror circuit poor electrical connection
  • Faulty Telematics Communication Interface Control Module

How to Fix the DTC B2476 2014 Chevrolet Silverado?

Review the 'Possible Causes' above and visually examine the corresponding wiring harness and connectors. Check for damaged components and inspect connector pins for signs of being broken, bent, pushed out, or corroded.

Code Tech Notes

What is the Cost to Diagnose the Code?

Labor: 1.0

To diagnose the B2476 2014 Chevrolet Silverado code, it typically requires 1.0 hour of labor. Rates vary by location, vehicle, and shop. Many shops charge between $80–$150 per hour; dealerships and metro areas may be higher, independents may be lower.

Need more information about the B2476 2014 Chevrolet Silverado code?

Need more information on how to fix the B2476 2014 Chevrolet Silverado code? Get Access to Factory Service Manuals

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About the author: William Orellana is a Master Mechanic and Mechanical Engineer with over 30 years of experience diagnosing and repairing vehicles. Learn more about his background.

Frequently Asked Questions about B2476 2014 Chevrolet Silverado Code

1. What does the OBDII code B2476 mean on a 2014 Chevrolet Silverado?

B2476 indicates an issue with the Cellular Phone Select Service Switch, which is part of the vehicle's communication system.

2. What are common symptoms of the B2476 code in a 2014 Silverado?

Symptoms may include a malfunctioning or unresponsive hands-free phone system, inability to switch cellular services, or error messages on the infotainment screen.

3. What causes the B2476 code to appear?

The code is usually triggered by a faulty cellular phone select service switch, wiring issues, or a problem with the communication module.

4. How can I diagnose the B2476 code?

Start by checking the service switch for physical damage, inspect the wiring and connectors for corrosion or loose connections, and use a diagnostic scan tool to confirm the fault.

5. Can the B2476 code affect other vehicle systems?

Typically, it only affects the hands-free communication system and related features, without impacting critical vehicle functions.

6. How do I fix the B2476 code on my Silverado?

Repairs may involve replacing the cellular phone select service switch, repairing damaged wiring, or updating/resetting the vehicle's communication module.

7. Is the B2476 code a serious issue?

No, it’s not a critical issue, but it can be inconvenient as it may disrupt the hands-free functionality of the vehicle.

8. Can a software update fix the B2476 code?

In some cases, reprogramming or updating the vehicle's communication module software may resolve the issue.

9. What tools do I need to troubleshoot the B2476 code?

You’ll need a diagnostic scan tool and a multimeter to check the switch, wiring, and module connections.

10. Can I drive my Silverado with the B2476 code active?

Yes, you can drive the vehicle, but the hands-free communication system may not function properly.

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