AutoCodes – Mercury – B1215 Mercury

B1215 Mercury Code - External Memory Card: No Sub Type Information

Quick Answer

The media hub requires an external power and ground circuit to operate. Common causes include Faulty USB Cable and Port, No Secure Digital (SD) card present, USB Cable and Port harness is open or shorted. Severity is Low - monitor the vehicle and repair when practical. The vehicle can usually be driven if no severe symptoms are present, but symptoms should be checked before extended driving.

What it means: B1215 Mercury indicates External Memory Card: No Sub Type Information.
Common causes: Common causes include Faulty USB Cable and Port, No Secure Digital (SD) card present, USB Cable and Port harness is open or shorted.
Severity: Low - monitor the vehicle and repair when practical.
Can I drive?: The vehicle can usually be driven if no severe symptoms are present, but symptoms should be checked before extended driving.

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Code Popularity 1,050

How popular is this code, among other codes? Low

Repair Importance Level

Low (Monitor) (1 / 3)

Repair Difficulty Level

Intermediate (2 / 3)

What is this?

Table of contents Created and updated by William Orellana on Nov 19, 2024

Description
Possible Causes
How To Fix
Cost to Diagnose
FAQs
Comments
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Code B1215 Mercury Description

The media hub requires an external power and ground circuit to operate. Loss of power or ground disables all media hub functionality. One USB cable connects the media hub to the Accessory Protocol Interface Module (APIM). The OBDII code set by the APIM when it detects a device conflict through the media hub, a fault in the USB cable or media hub, or there is no Secure Digital (SD) card present when the vehicle is equipped with navigation.

OBDII Code B1215 Mercury - External Memory Card: No Sub Type Information - AutoCodes.com — B1215 Mercury Code - External Memory Card: No Sub Type Information

What does this mean?

What are the Possible Causes of the DTC B1215 Mercury?

Faulty USB Cable and Port
No Secure Digital (SD) card present
USB Cable and Port harness is open or shorted
USB Cable and Port circuit poor electrical connection
Faulty Accessory Protocol Interface Module (APIM)

How to Fix the DTC B1215 Mercury?

Review the 'Possible Causes' above and visually examine the corresponding wiring harness and connectors. Check for damaged components and inspect connector pins for signs of being broken, bent, pushed out, or corroded.

What is the Cost to Diagnose the Code?

Labor: 1.0

To diagnose the B1215 Mercury code, it typically requires 1.0 hour of labor. Rates vary by location, vehicle, and shop. Many shops charge between $80–$150 per hour; dealerships and metro areas may be higher, independents may be lower.

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About the author: William Orellana is a Master Mechanic and Mechanical Engineer with over 30 years of experience diagnosing and repairing vehicles. Learn more about his background.

Frequently Asked Questions about B1215 Mercury Code

- What are the common symptoms of OBDII code B1215 in a Mercury related to "External Memory Card: No Sub Type Information"?

The common symptoms include the malfunction of the external memory card system, loss of stored data, and potential issues with the vehicle's entertainment system.

- What are the possible causes of OBDII code B1215 in a Mercury indicating "External Memory Card: No Sub Type Information"?

Possible causes may include a faulty external memory card, loose connections, damaged wiring, or a malfunction within the entertainment system itself.

- How can I diagnose the OBDII code B1215 in my Mercury when it shows "External Memory Card: No Sub Type Information"?

Diagnosing this code typically involves checking the connections to the external memory card, inspecting the wiring for any damage, and using a diagnostic tool to analyze the entertainment system's functionality.

- Is it safe to continue driving my Mercury with the OBDII code B1215 displaying "External Memory Card: No Sub Type Information"?

While the vehicle may still be operable, it is recommended to address the issue promptly to prevent potential data loss and ensure the proper functioning of the entertainment system.

- How can I repair OBDII code B1215 in my Mercury related to "External Memory Card: No Sub Type Information"?

Repairing this code may involve replacing the external memory card, repairing any damaged wiring, securing loose connections, or resetting the entertainment system to resolve the error.

- Can I reset the OBDII code B1215 in my Mercury indicating "External Memory Card: No Sub Type Information" on my own?

You may be able to reset the code using an OBDII scanner or by disconnecting the vehicle's battery for a few minutes, but it is important to address the underlying issue to prevent the code from reappearing.

- What should I do if the OBDII code B1215 in my Mercury continues to reappear after resetting it for "External Memory Card: No Sub Type Information"?

If the code persists after resetting, it is recommended to have a professional mechanic or dealership inspect the external memory card system and entertainment system for a more thorough diagnosis and repair.