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Hyundai Recalls Nearly 40,000 Elantra HEV Vehicles Due to Acceleration Software Error

- Last Edited: Aug 24, 2023
- Popularity: 398 Views

Hyundai Recalls Nearly 40,000 Elantra HEV Vehicles Due to Acceleration Software Error


Hyundai has issued a recall affecting almost 40,000 Elantra HEV vehicles due to a software glitch that can cause unintended acceleration after releasing the brake pedal. This recall, covering select models from 2021 to 2023, highlights the company's commitment to safety and its proactive response to rectify potential risks to drivers and passengers.

The Recall Details

Hyundai's recall targets a specific issue in approximately 37,997 Elantra HEV vehicles, spanning the years 2021 to 2023. The National Highway Traffic Safety Administration (NHTSA) issued a report highlighting the software error that could lead to acceleration even after the driver has released the brake pedal. Such unintended acceleration can significantly raise the likelihood of an accident, compelling Hyundai to take swift action.

NHTSA's Role and Vehicle Identification

To keep vehicle owners informed and safe, the NHTSA provides several tools. Individuals can refer to USA TODAY's automotive recall database or utilize NHTSA's official database to access up-to-date information on recalls. A notable feature is the option to search recalls using the vehicle identification number (VIN), offering a personalized approach for checking whether a specific vehicle is impacted.

Hyundai's Corrective Measures

Hyundai aims to address the software issue promptly and effectively. The company will dispatch notification letters to affected vehicle owners by October 17, ensuring they are informed of the recall and its implications. To mitigate the problem, Hyundai's authorized dealerships will undertake a software update for the motor control unit at no cost to the vehicle owners. This measure is expected to rectify the software glitch and eliminate the risk of unintended acceleration.

Contacting Hyundai Customer Service

Hyundai is committed to providing assistance to its customers during this recall. Vehicle owners with concerns or inquiries can reach out to Hyundai customer service at 1-855-371-9460. To facilitate the recall process, Hyundai has designated the recall with the identification number 248. This unique identifier streamlines communication and coordination between the company and affected customers.

The recall of nearly 40,000 Hyundai Elantra HEV vehicles due to a software error causing unintended acceleration highlights the critical role that safety plays in the automotive industry. Hyundai's swift response to identify and address the issue demonstrates its dedication to maintaining the well-being of its customers. As vehicle technology continues to evolve, the industry's commitment to proactive recalls and software updates becomes increasingly vital. By prioritizing safety, car manufacturers like Hyundai can not only rectify potential risks promptly but also maintain consumer trust and confidence.